The products are very gentle and soothing for sensitive skin. In our home we have traditionally used various kinds of flours including gram flour and such which are gentle exfoliants, and the resurfacing grains remind me of that. Whats nice is that the product have no harsh chemicals or strong smells, rather gentle and soothing/refreshing scents. Really enjoying this routine so far! I do want to know if the cleanser can just be washed off rather than using a tissue or wash cloth to wipe as directed. My skin is sensitive, and I prefer not to use any tissues also for environmental reasons, can get some reusable ones though :).